Which statement about decision types differentiates programmed and non-programmed decisions?

Which statement about decision types differentiates programmed and non-programmed decisions?

• A. Programmed decisions are routine; non-programmed decisions address new or complex problems.
• B. Programmed decisions require more leadership; non-programmed require less oversight.
• C. Non-programmed decisions are routine; programmed decisions address new or complex problems.
• D. Programmed decisions are routine; non-programmed decisions address new or complex problems.

Answer: (D)

Understanding decision types: programmed decisions are routine and repetitive, guided by established rules or procedures that handle predictable situations. Non-programmed decisions arise with new or unusual problems where there isn’t a preexisting rule, requiring analysis, judgment, and creativity. This is why the statement that programmed decisions are routine and non-programmed decisions address new or complex problems is the best description. The other options mix up routine versus non-routine or introduce leadership or oversight claims that don’t define the difference.

Understanding decision types: programmed decisions are routine and repetitive, guided by established rules or procedures that handle predictable situations. Non-programmed decisions arise with new or unusual problems where there isn’t a preexisting rule, requiring analysis, judgment, and creativity. This is why the statement that programmed decisions are routine and non-programmed decisions address new or complex problems is the best description. The other options mix up routine versus non-routine or introduce leadership or oversight claims that don’t define the difference.